FOR SCHOOLS, SERVICES & LOCAL AUTHORITIES

TRAIN YOUR TEAM TO DELIVER Positive BEHAVIOUR SUPPORT

A 3-day programme that equips family support workers, social workers, and early help practitioners to coach parents through challenging behaviour - following The Parent's Guide to Children's Behaviour, holder of the CANparent Quality Mark. Delivered by Ruth Edensor: 40+ years with children and families, CAFSS West Midlands approved.

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WHY SERVICES TRAIN WITH US

YOUR TEAM MEETS THESE FAMILIES EVERY DAY

Most workforce training covers safeguarding and process - not the practical skill of changing what's happening in a family's home. So the hardest cases get referred out: costs rise, waiting lists grow, and families are supported by someone who's just met them instead of the worker who knows them best.

This programme closes that gap - your own staff, equipped to coach parents through challenging behaviour.

WHAT YOUR TEAM LEARNS

THE 3-DAY PROGRAMME

Whether you want to coach families yourself or equip your whole team, the training is the same proven framework - just scaled to fit.

Day 1

Understanding what
drives behaviour

Your team learns to find the root cause of a child's behaviour - parenting styles, the short and long-term influences at work, the 3-step formula for getting underneath what's happening, and why managing stress in the home changes everything that follows.

Day 2

Nurturing the child &
handling the behaviour

Building the positive first - self-esteem, emotional literacy, effective praise - then the practical toolkit for unwanted behaviour: boundaries, positive consequences, asking for what you want, and planning support family by family.

Day 3

Making sure it lasts

Sustaining change beyond the intervention: balancing family life, communication, and teamwork between everyone around the child - plus how the conscious and subconscious mind drive behaviour, so your team understands why the approach works, not just how to run it..

AFTER THE THREE DAYS YOUR STAFF CAN:

OUTCOMES

Assess what's driving a child's behaviour - and explain it to parents in a way that lands
Coach parents through a structured, evidence-based approach, session by session
Handle the hardest conversations: resistance, blame, exhausted families
Deliver consistent support across your whole team, from one shared framework

SCALE IT ACROSS YOUR SERVICE

TRAIN THE TRAINER & LICENCE TO USE

For services that want the approach embedded permanently: Train the Trainer certifies your own staff to deliver the programme internally, and the Licence to Use covers your service to run it with the materials, ongoing. One training investment, cascaded through every team you run - without booking external delivery each time.

"Ruth delivered the course to an exceptional standard. It was very informative, and the material was well presented."

Family Support Worker - Birmingham Primary School
A fantastic short course. I found the conversations invaluable. Ruth delivered the course very well, and the personal stories made it very interesting. Thank you, Ruth."

Oasis Academy
"3 Days well spent, Ruth was knowledgeable and informative. She allowed the group to learn through shared experiences. The course is clear and easy to use. Although structured, there is room for flexibility."

Family Support Lead - Birmingham Pupil Referral Unit

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YOUR TRAINER

DELIVERED BY RUTH EDENSOR

40+ Years Working with Children and Families | BSc Psychology | NNEB | CTTLS | CAN-Parent Approved

Ruth has spent over 40 years working with children and families - as a nanny, a nursery manager, and now a child behaviour specialist. She has delivered parenting support and workforce training across the West Midlands and beyond.

She is the author of The Parent's Guide to Children's Behaviour, the framework behind this programme - awarded the CANparent Quality Mark, the UK government-backed standard for parenting programmes. Child Behaviour Direct is a CAFSS West Midlands approved provider, DBS checked and fully insured.